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PLEASE READ THE FOLLOWING CAREFULLY.

�鶹��ý provides electronic transcript service (eTranscript) through the National Student Clearinghouse, a third-party vendor. In order to be able to provide the eTranscript service, ALL transcript orders will be placed through the National Student Clearinghouse, and a fee will be charged. You may use any major credit/debit card to place your order.

Fall 2024 Transcript Availability:

Undergraduates, Pharmacy�� and MSA –��Transcripts will be available for ordering on January 3,��2025.
Law ��– Transcripts will be available for ordering on January 8, 2025.
Medical Lab Science - Trasncripts will be available��for ordering on January 3, 2025.
^{[NOTE: hard-copy transcripts to be mailed maybe delayed due to holiday season and office closures]}

Financial obligations to �鶹��ý must be satisfied before a transcript can be released. {Accounts Receivable Holds on Transcripts Policy}

If you have a hold on your student record, your request will not be processed until the hold is resolved. Your transcript request will remain active for 30 days to give you time to resolve your hold. If after 30 days��your hold has not been resolved, your transcript request order will be canceled. Your credit/debit card will not be charged until the order has been fulfilled.

Transcripts are $5.10 each plus the chosen delivery option fee (below). There is a $2.90��National Student Clearinghouse (NSC) online processing fee per delivery option/per recipient.

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DELIVERY OPTIONS:

Electronic PDF:��You have the option to request that an electronic transcript be sent via email. Electronic transcripts are official and are sent through the National Student Clearinghouse. Transcripts are received by the recipient within 24 hours after it is sent. We recommend that you first check with the recipient before ordering to be sure they will accept it in the electronic PDF format. The��cost is $1.00 per recipient.

�� • Electronic transcripts cannot be sent for students completing attendance before fall 1994. Those students should select the “Mail” option delivery method when ordering through the NSC��online service. These transcripts will be processed manually by the �鶹��ý registrar’s office.

�� • If you choose to send an electronic PDF and the recipient never opens it, we cannot refund the cost of that transcript.

�� • PDFs cannot be saved or forwarded. They may be printed.

Express United States:��Transcripts sent anywhere in the United States by USPS Express Mail
The cost is $60 for each address.

Express International:��Transcripts sent internationally (including Canada/Mexico) by USPS Express Mail
The cost is $90 for each address.

Regular Mail (U.S. and International):��Processing time is between two and five��days.
The cost is��$2 per recipient.

FAX:��The National Student Clearinghouse��no longer offers��to fax as a delivery option.�� Please consider choosing electronic delivery instead.�� Remember to check with your recipient to be sure��they will accept the transcript via the electronic delivery option.

Hold for Pickup:��Transcript(s) will be ready for pickup in the �鶹��ý registrar’s office two hours after you receive your email notice that it is ready. (�鶹��ý needs a two-hour window to allow for internal processing.) Students must show ID when picking up a transcript. Transcripts not picked up after 30 days will be destroyed, and a new transcript will have to be requested at an additional cost. There are no refunds for transcripts not picked up. The cost is��$1.75 per recipient.

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PROCESSING OPTIONS:

Now:��Transcripts will include all graded and in-progress classes and degrees earned as of the day your request is processed.

**Having your transcript held for grades and/or degrees is not��an option.��If you wish to have your transcript accurately reflect semester grades, GPA, Dean’s List, degrees awarded, etc., you should wait until the date listed above to place your order.**

You may upload up to three documents to be attached to or mailed with your transcript. Acceptable documents include scholarship applications or licensure request forms (e.g. LSAC, AMCAS). You will be presented with this option when placing your order. Processing time does not reflect delivery time. �鶹��ý cannot be responsible for transcripts lost in the mail, or electronic PDF transcripts not picked up by the recipient. No transcripts will be processed on days the University is closed.

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TO ORDER:

CURRENTLY ENROLLED STUDENTS AND GRADUATES WITH A SELF-SERVICE BANNER ACCOUNT:

1. Log in to your account
2.��Click on the "Student" tab
3.��Click “National Student Clearinghouse [Transcripts]” located in the middle of the page
4.��Complete the transcript request process
5.��If you need to submit a form to the recipient along with your transcript, there will be an attachment option available
6.��When prompted for your �鶹��ý student ID number, please note that all student ID numbers begin with a capital "A" followed by eight numeric digits. So, if your ID card has 00011122201 as your ID number, you would enter it as A00111222, leaving off the last two digits. Example: your card = 00011122201, your ID number = A00111222

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FORMER STUDENTS AND ALUMNI (IF YOU DO NOT HAVE A SELF-SERVICE BANNER ACCOUNT):

Go to��.

1. On the top right, click the Order-Track-Verify tab, then click Order or Track a Transcript.
2.��Type in��"�鶹��ý" and click "Continue".
3.��This will take you directly to the �鶹��ý transcript ordering page. Read, scroll to the bottom, and click START.

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Accounts Receivable Holds, Registration, & Transcript Policy:

Accounts Receivable holds are added to current student accounts shortly after the start of each term. Any student owing $500.00 or more who is not enrolled in a payment plan will have an Accounts Receivable hold added. The hold will prevent the student from registering for additional classes, getting a transcript, and receiving a diploma. Holds are automatically lifted after a student pays their balance below the $500.00 threshold.have the option to request that an electronic transcript be sent via email. Electronic transcripts are official and are sent through the National Student Clearinghouse. Transcripts are received by the recipient within 24 hours after it is sent. We recommend that you first check with the recipient before ordering to be sure they will accept it in the electronic PDF format. The��cost is $1.00 per recipient.

Students who withdraw, graduate, or discontinue attendance at �鶹��ý will have a hold added to their account preventing them from registering for additional classes, getting a transcript, or receiving a diploma, if they have any unpaid account balance. This includes tuition, fees, and other charges from the university, as well as any delinquent or defaulted student loan serviced by the university.

Students with past due balances will also be charged interest on any past due tuition, fees, and other university charges at a rate of 1.5% per month. Delinquent accounts may also be referred to outside collection agencies. If this happens, students are also responsible for paying any collection agency fees, legal fees, and other charges associated with collection on their past due account as outlined in the��. Delinquent accounts may also be reported to one or more of the national credit bureaus.

Students who wish to dispute an account balance may do so by contacting the Bursar at��bursar@onu.edu��or 419-772-2010. Upon contact, a representative of the university will review the student’s account in detail to ensure the accuracy of the charges. This may include reaching out to other offices or outside entities. If any errors are discovered, the account will be adjusted accordingly. If the account is deemed to be accurate, the student will remain responsible for the charges incurred.

Students who have a hold and need to obtain a transcript for employment purposes have a right to access a transcript for purposes of seeking employment regardless of whether they owe an institutional debt or not. If a debt is owed to the university, the student will need to contact the Controller’s Office to verify that the transcript is for employment purposes. Once verified, the Controller’s Office will notify the Registrar’s Office that it is okay to release a transcript directly to the employer on the student’s behalf.

Students who have a hold and need to obtain a transcript for educational purposes may obtain one by paying 10% of the outstanding balance due and setting up a payment arrangement with the Controller’s Office to begin clearing the remaining balance. The transcript will then be issued directly to the college or university on the student’s behalf.

�鶹��ý seeks to keep our students enrolled and in good standing on their student accounts. To help break up larger balances, �鶹��ý offers Fall, Spring, and Summer payment plan options for students who are currently enrolled at the university. We also offer Direct Payment Agreements for former students who still owe a debt and would like to make payments directly to the university, rather than being placed with a collection agency. A Direct Payment Agreement can be set up by contacting the Bursar at��bursar@onu.edu��or 419-772-2010. For students seeking to use loans or other aid to cover a balance due, please contact our Financial Aid Office at 419-772-2272 or��financial-aid@onu.edu.